Automatic payments

When you choose to register your credit card details at the account creation process or in the Control Panel (Payments option), all charges will be automatically deducted from your account, post usage. Regularly, at the end of each month, we send you a summary of all services usage and respective price and we will charge the amount automatically from your credit card. You do not have to worry about having enough balance on your Lunacloud account and you do not have to pre-pay anything.

Pre-payments

We also accept pre-payments to credit your Lunacloud account if you prefer not to register your credit card with us. Pre-payments amounts are chosen by you and paid using our accepted payment methods (Paypal, Credit Card, etc.). You can make a pre-payment when creating an account with Lunacloud or at any point in time, through the Payments option in the Control Panel.

By choosing to do pre-payments you get discounts on all resource usage (compute, storage and traffic). Depending on the amount of the upfront payment, you will receive a credit bonus. The upfront payment and the bonus will both be credited to your account. Any future service charges will then be deducted from that balance at the end of each month, after we send you the invoice with the summary of your usage.


Bank transfers

We also accept bank transfers to pre-pay for Lunacloud services. It is similar to pre-payments described above, with the exception that the amounts paid are not automatically credited to your account. You will have to make the transfer and then inform us by sending the transfer receipt by email to billing@lunacloud.com. After receiving the proof of transfer, our finance department will credit the amount to your Lunacloud account. If you need to get an invoice before making any transfer, please contact us. Pre-payments by bank transfer are also eligible to receive a credit bonus, according to the table above.

Bank account details (EUR)
IBAN: PT50001000004739327000192
BIC: BBPIPTPL
BANK: BPI
Account number: 0-4739327.000.001